Privacy Policy

When you use our travel planning services, we collect:

• Personal Information: Name, email, phone number, date of birth
• Travel Documents: Passport number and expiry date (for booking purposes)
• Travel Preferences: Dietary restrictions, allergies, special requests
• Emergency Contacts: Contact details for emergency situations during travel
• Travel Selections: Your choices and preferences for trip activities and accommodations
• Communications: Messages, documents, and files you share with us

Your personal information is used exclusively for:

• Trip Planning: Creating personalized travel itineraries
• Booking Services: Reserving hotels, activities, and transportation
• Communication: Sending trip updates, confirmations, and important information
• Safety: Managing emergencies and ensuring guest safety during travel
• Legal Compliance: Meeting regulatory requirements for travel services

We never sell your data to third parties.

Under GDPR, you have the right to:

To exercise your rights, use the data management tools in your guest portal or contact us directly.

Security: We use industry-standard encryption and security measures to protect your data. All data is stored on SOC 2 Type II and ISO 27001 certified infrastructure.

Retention: We retain your personal data only as long as necessary for trip planning and booking, or as required by law. After your trip is completed and all services are fulfilled, we may anonymize or delete your personal information upon request.

Third Parties: We share your data only with trusted service providers (hotels, activity providers) necessary to fulfill your booking. They are contractually obligated to protect your data.